TERMS AND CONDITIONS

All purchases are final, non-refundable, and non-transferable. See refund policy, below.

– Office visits are not included as part of any Online remote plans. If you have purchased an Online only package, you may add single weeks or an entire month of office visits for an additional fee.

– Supplies and materials are available a la carte at your Acc(u)Member Dashboard. Material and supply purchases do not include Acc(u)Points or support and are non-refundable once shipped.

– Included support calls with Acc(u)Life Team Members are for up to 10 minutes each. See below for support calls included with each package.

MONTHLY MEMBERSHIPS:
Payments:

– Monthly Membership is set up with automatic payment processing on the same day each month as the date of your original purchase. Clicking “I have read and agree to the Terms and Conditions” confirms your understanding and authorization to charge the monthly membership fee.

– We reserve the right to change Membership pricing with 30 days advance notice to allow for cancellation as per terms below.

– Membership will continue to renew monthly, regardless of use, until you cancel either online or in writing. See terms for cancellation below.

What’s included with Monthly Membership:

– Initial purchase includes a starter kit containing a printed Go-To Guide, Acc(u)Point Finder, Skin Marker, and 5 sets of Acc(u)Beads. At our discretion, additional supplies may be included in your starter kit at no extra charge.

– Your Monthly Membership fee will be charged each month until you pause or cancel, regardless of usage. Unused supplies do not indicate availability of Acc(u)Points. Acc(u)Points may only be calculated in any active period of Monthly Membership.

– During Phase 1, Acc(u)Points may be calculated as frequently as every 6 days as long as your account is in good standing. Elite Plans include weekly office visits.

– During Phase 2 you will have 1 Acc(u)Point to get started and weekly calls with an Acc(u)Team Member to develop your Phase 2 plan. Elite plans include choice of weekly office visits or phone calls.

– During Phase 3, you will have 2 Acc(u)Points available every 10 weeks. New Acc(u)Points are not made available until available points are used. If you want more than 2 consecutive Acc(u)Points, in your Acc(u)Member dashboard click to return to Phase 1. During Phase 3, you will have weekly or monthly calls with an Acc(u)Team Member depending on the package you purchase.

– Online Membership: Phase 1, unlimited online support and one optional scheduled support call each month with an Acc(u)Life Team Member. Phase 2, weekly scheduled support calls. Phase 3, first 3 months weekly schedule support calls. Subsequently, one scheduled support call per month. All support calls are up to 10 minutes each. Elite Membership: Weekly In-Office Consultations.

– Within 2 business days of receipt of Online Monthly Membership payment, during Phase 1 a shipment of 5 sets of Acc(u)Beads will be sent to the shipping address on your account; during Phase 2 there are no shipments; during Phase 3, a shipment of 2 sets of Acc(u)Beads will be sent every 3 months.

Shipping:

– After the initial shipment, Online Monthly Membership renewal supplies are shipped via domestic U.S. Ground Shipping at no extra charge. Priority, Express, and International mail options are available for an additional fee.

– It is your responsibility to keep your shipping address current in your Acc(u)Member account. Should a re-ship be required due to incorrect information in your online account, additional shipping fees may be incurred.

Suspend Your Monthly Membership:

– Monthly Memberships may be temporarily suspended one time each year. Monthly charges are suspended during this time.

– The account will remain suspended and the Acc(u)Member dashboard will not be available until the account is reactivated.

– Once reactivated, monthly charges will resume as per the original payment schedule.

– Monthly Memberships paused for more than 6 months will automatically be cancelled. 

Cancel Your Monthly Membership:

– Monthly Memberships purchased on or after 1/1/25 may be cancelled at any time (Monthly Memberships purchased before 1/1/25 require 30 days advance notice of cancellation). When cancelled, your Membership will remain active through the period already purchased.

– You may cancel your Monthly Membership online or in writing.
Online at your Acc(u)Member dashboard click:  1. Account;  2. Manage Membership;  3. Cancel Membership.
In writing, email info@youracculife.com or mail to AccuQuest Health, 400 Rella Blvd, Ste 207-92, Montebello, NY 10901.

One Week At A Time Membership:

– One Week At A Time purchases do not need to be used consecutively.

– Each week purchased will include 1 set of Acc(u)Beads, 1 Acc(u)Point calculation and 1 optional scheduled support call with an Acc(u)Life Consultant.

– Additional supplies and materials are not included but may be purchased a la carte. Digital versions of the Go-To Guide and Acc(u)Bead placement instructions are available in the Acc(u)Member dashboard.

– Shipping fees are not included unless otherwise specified.

– Purchases are valid for calculations of Acc(u)Points within 1 year of date of purchase. The prorated amount associated with any Acc(u)Points not calculated within 1 year from the date of purchase will be credited to your account. This amount may be applied to new purchases at then current prices.

– The calculation of an Acc(u)Point automatically deems one week as used.

2 Week Detox Includes:

– 3 consecutive weeks of guided program: 2 consecutive weeks using Acc(u)Beads and following the Detox food plan as indicated, followed immediately by 1 Transition Week.

– A starter kit containing a printed Go-To Guide, Acc(u)Point Finder, Skin Marker, and 2 sets of Acc(u)Beads. At our discretion, additional supplies may be included in your starter kit at no extra charge. Additional Detox instructions and resources are provided digitally in the Acc(u)Member dashboard.

– 2 Acc(u)Point calculations and 2 optional scheduled support calls. The support calls are to be scheduled when starting the Detox and before starting the Transition week.

– Once started, the 3 weeks of the Detox package must be used consecutively or are forfeited.

– Detox packages start with the calculation of the first Acc(u)Point and are valid to start within 1 year of date of purchase. If unused after 1 year, the amount paid will be credited to your account. This amount may be applied to new purchases at then current prices.

Refund Policy:
NEW Online clients only (new to AccuWeight and/or Acc(u)Life):
Refunds may be requested within 4 weeks of purchase. Terms for refunds:
1. Your membership must not have been used.
2. You must return your complete and unused starter kit materials within 4 weeks of purchase. Returns should be sent to AccuQuest Health, 400 Rella Blvd, Suite 207-92, Montebello, NY 10901. Return shipping remains the responsibility of the client.
3. Calculated Acc(u)Points on your account and/or receipt of incomplete or used starter kit materials nullifies this offer.
4. Shipping and handling fees are non-refundable.